| |
Contact Us by Telephone
We provide customer service 24 X 7 through our automated telephone system
for residential and business customer options listed below. Our customer
service representatives are also available to assist you Monday through
Friday, 7:00 am to 7:00 pm. Representatives are available 24 X 7 to assist
with power outages and emergencies.
Dial 1-800-ENTERGY (1-800-368-3749) to:
 |
-
Get your current balance, last payment information and past due amount
-
Pay your bill by phone
-
Get a Quick Payment Center (QPC) Code which you will need to make a payment at
an Entergy Pay Station in your
area
-
Request more time to pay your bill
-
Check the status of service requests including permits
-
Report an electrical outage
-
Receive information on a current power outage
|
|
Menu Options |
Option |
| To hear your current balance, to make a payment, or request payment
arrangements. |
1 |
| To report an electric outage, a gas outage or emergency, request outdoor
lighting repair, receive information on a current power outage, or for any
other power related problems. |
2 |
| To start, stop, or move service. |
3 |
| For all other matters. |
4 |
Dial 1-800-9OUTAGE (1-800-968-8243) to:
-
Report an electrical outage
-
Receive information on a current power outage
|
Menu Options |
Option |
| To report an electrical outage within a home or building. |
1 |
| To receive information on a current power outage. |
2 |
| To report an emergency, hazardous condition, or a gas outage. |
3 |
| To report a street light or security light outside your home is out.
|
4 |
NOTE: You will need the telephone number that is listed on your account or the
account number as listed on your Entergy bill.
|
|
|
